Terms & Conditions
1. After receiving your order we send you Performa invoice its consists of all the details of the parcel which we send you with their respective quantity and quality details.
2. After receiving the Performa invoice which we send you, send order with advance payment 100% through Bank T.T. ( Telegraphic Transaction )or Pay Through Paypal.
3. Parcel will be sending to you by post, FedEx,UPS or whatever service you suggested, Without Prior Information We Do Use UPS(United Parcel Service).
4. After receiving the order, the order may be fulfill within 14-21 working days.
Information we collect
All content & images displayed on www.indiasilvergems.com are the property of India Silver Gems or their respective owners. The design of all Jewelry is copyrighted. Under no circumstances may you re-use any of the information on this site for your own personal gain, and no copying of the designs is allowed. Please respect the designer’s time in creating these items. Anyone using or purchasing from www.indiasilvergems.com is deemed to have read and understood the above Terms and Conditions. We reserve the right to amend these terms & conditions in compliance with current Indian law. These terms do not affect your statutory rights.
What You See is What You Get
www.indiasilvergems.com has made every effort to display the Jewelry as accurately as possible. All products have been described with weight, Accurate Stone Detail, Accurate New Weight, Accurate Purity. However, we are aware that colors and images vary slightly according to the monitor they are viewed on. So actual and original product color look slightly different. This is unavoidable, but we are sure that all customers will be delighted with their items upon receipt.
Additional Document for Import
Please mention in advance if you need any other supporting document which is desirable to import or clearance from customs these goods in your country such as certificate of origin . This is buyer responsibility to inform about it advance.
If you need your company stamp on goods or stamp as 92.5 in silver or 18 kt / 14 kt / 12kt or 750 on gold. Please tell us at the time of order. It might need some payment to be done for your company name stamp.
Rhodium Or Polishing:-
if you need any special kind of polishing or rhodium please mention it at the time of order.
If you need any special kind of packaging please give the instruction at the time of order. Otherwise standard packing will be done.
The Company operates a 7-day No quibble Guarantee. Rings ordered to specific sizes are also non-returnable. Postage and packing is not refunded on returned items. Any goods sent back from www.indiasilvergems.com will be sent back at your cost. All returns are the responsibility of the customer until they reach INDIA SILVER GEMS office.
Faulty Products / Damaged terms
If you have not received your goods within 28 days of placing an order, please contact us immediately on 0091-9314346148 or e-mail us [email protected]