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At India Silver Gems, we understand that finding the right manufacturing partner is crucial to the success of a brand, which is why pride ourselves as your ultimate one-stop service manufacturer for Sterling Silver and Brass jewellery. Our clients trust us in making the best decisions for their brand throughout the process, from initial designing, sampling, all the way to bulk order production. We’ve got you covered on the production part, so you can focus on the selling.
We offer in-house jewelry packing service with a small handling charge. The packing cost depends on the complexity of the packing process, and will be added to the unit price. Please do send over the packaging manual prior to costing.
We also provide barcode sticker printing with an additional cost. Please note that we are not able to assist in sourcing packaging materials or buying them on your behalf. However, we do have a list of India Silver Gems-approved suppliers that we are happy to refer.
The testing service is available upon request. This includes the testing for nickel release, lead, and cadmium with a charge of 150 USD per style for all the 3 tests combined, excluding the sample cost. The samples will be sent straight from our factory to our designated testing houses, and a full detailed report will be provided to you at the end of the testing. Please allow 10 working days for the testing process. Past test reports can be provided free of charge.
Minor and major repair services are available for your customer’s wear and tear returns (including re-plating). A small repair charge will be applied depending on the type of the repair. Please note that the shipping charge is at the customer’s expense, and we do not offer repair on items not made by us.
Although we conduct 100% in-house quality check, inspecting each piece individually by hand, independent third-party inspection house can also be arranged on your end to perform “final random inspection” to verify the product quality before shipment. Please note that all arrangements and inspection costs is to be managed by the customer. Please do notify your sales rep. of this before confirming the order so appropriate arrangement can be done.